1. Our Commitment
Renaissance Women Cleaning Plus is committed to ensuring that our website and services are accessible to all people, including those with disabilities. We believe everyone deserves equal access to our cleaning services and information.
We continually work to improve the accessibility of our online presence and strive to adhere to available standards and guidelines to ensure we provide an equal experience for all users.
2. Standards We Follow
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, developed by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments
- Motor or physical disabilities
- Cognitive or neurological disabilities
3. Accessibility Features on This Website
Our website includes the following accessibility features:
- Semantic HTML: Proper heading structure and landmark regions to assist screen readers
- Alt text: Meaningful alternative text for all informative images
- Color contrast: Text and background color combinations that meet or exceed WCAG AA contrast ratios
- Keyboard navigation: All interactive elements are accessible via keyboard
- Responsive design: The website adapts to all screen sizes and device types
- Clear focus indicators: Visible focus states on interactive elements
- Readable fonts: Clean, legible typefaces with appropriate sizing
4. Known Limitations
While we strive for full accessibility, some areas of our website may not yet fully conform to WCAG 2.1 AA standards. We are actively working to identify and address any gaps.
If you encounter any accessibility barrier on our website, we want to hear from you so we can address it as quickly as possible.
5. Feedback & Contact
Your feedback is important to us. If you experience any difficulty accessing our website or services, or if you have suggestions for improvement, please contact us:
- Phone: (254) 291-7791
- Email: mrsfixit2014@yahoo.com
We aim to respond to accessibility feedback within 2 business days and to resolve accessibility issues as quickly as practicable.
If you need information in an alternative format (such as large print or plain text), please contact us and we will do our best to accommodate your request.
6. Service Accessibility
Beyond our website, we are committed to making our in-person cleaning services accessible to all clients:
- We communicate in plain, clear language for all service descriptions and quotes
- We accommodate special requests and instructions from clients with disabilities
- We are happy to provide written confirmations, reminders, and invoices via email
- Clients may specify communication preferences (call, text, or email) at the time of booking
If you have any specific accessibility needs related to our cleaning services, please let us know when booking and we will make every effort to accommodate you.